From September 19-21, Servo IT Solutions proudly participated in the Hotel and Foodservice Suppliers Show 2024 (HFSS) at the SMX Convention Center in Manila. This premier event is one of the most anticipated in the hospitality industry. It has brought together over 250 leading brands from the hotel and foodservice sectors. These brands showcased cutting-edge solutions designed to elevate the guest experience and streamline operations.
Highlights from the Hotel and Foodservice Suppliers Show
HFSS 2024 offered a dynamic platform for key players in the hospitality industry. This year, it featured advanced technology, high-end furnishings, and state-of-the-art foodservice equipment. With over 12,500 square meters of exhibition space, the event was packed with hospitality professionals eager to discover the latest innovations.
Among the key highlights was the Philippine Hospitality Outlook 2025 conference. In this event, industry leaders shared insights on the future of tourism and hospitality in the Philippines. Additionally, the Trabaho, Turismo, Asenso Job Fair, in partnership with the Department of Tourism and Department of Labor and Employment, provided career opportunities for job seekers interested in hospitality and foodservice.
The event showcased exhibits ranging from sophisticated lighting solutions for hotel lobbies to smart technologies for guest services. A standout attraction at the Hotel and Foodservice Suppliers Show 2024 was the Service Bot, an AI-powered robot designed to revolutionize guest interactions. Priced at PHP400,000, this autonomous bot captured attention with its ability to communicate, assist with inquiries, and even support foodservice operations by delivering items to guests. Servo IT Solutions stood out as one of the key exhibitors, presenting a range of tech-driven solutions aimed at modernizing hotel operations and improving guest satisfaction.
Servo’s Hospitality Tech Solutions
At the Servo booth, visitors were introduced to a variety of products, each designed to help hotels, resorts, and other hospitality venues optimize their operations. Key offerings included:
- Self Check-in Kiosk: A solution that automates the check-in process, minimizing wait times and enhancing the guest experience.
- Next-Gen Hotel Lockset with Portunus Digital Key App: This smart lock system integrates seamlessly with a hotel’s property management system, allowing guests to access their rooms through a secure mobile app.
- Fully Integrated Hybrid PMS: A robust property management system that handles everything from front office management to accounting, ensuring smooth day-to-day operations.
These innovative solutions were presented to hotel owners and managers looking to modernize their operations and stay competitive in an evolving market.
Launch of Xenia Cloud PMS
A major highlight of Servo’s participation at HSS 2024 was the launch of Xenia Cloud Property Management System (PMS), a cloud-based solution designed by Filipino hoteliers for the global market. As Servo approaches its 25th anniversary, Xenia Cloud represents a significant leap in the company’s mission to empower small and medium-sized hotels and resorts.
Xenia Cloud PMS offers an all-in-one platform with advanced features, including:
- Fully integrated modules for Front Office, Housekeeping, POS, Sales & Banquet, HR, and Accounting
- Compliance with local regulations, such as BIR accreditation and data privacy laws
- Two-way integration with major OTAs (Agoda, Expedia, Booking.com) for seamless bookings
- Integration with electronic locksets and booking engines, including e-wallet and credit card payments
- 24/7 local technical support, ensuring that hoteliers always have assistance when needed
Xenia Cloud PMS stands out with its user-friendly interface, making it accessible for both large hotels and small boutique properties. Designed with the needs of Filipino hoteliers in mind, Xenia Cloud is tailored to address the unique challenges faced by the local industry while offering scalability for international use.
Discover Xenia Cloud and Servo’s Hospitality Tech Solutions
Servo IT Solutions remains at the forefront of hospitality innovation, providing tech-driven solutions designed to elevate service and improve efficiency. For those who missed the event, you can still experience the power of Xenia Cloud PMS firsthand. Click here to schedule a demo and learn how Servo can transform your property’s operations.
As Servo continues to drive innovation in the hospitality industry, stay tuned for more updates on their latest advancements and upcoming product launches.
