Premium Support Services

24/7, 365 web, phone and email support

Using our robust online ticketing system, backed-up by our 24/7 hotlines. Software Specialists and seasoned hardware/network professionals attend to you anytime, any day of the year.

Software updates and patches

Additional features, functions, reports and even software patches. Our industry-immersed software developers keep our software up-to-date and future-proof.

System reconfiguration

In a rare occurrence that your server crashes, we’ll assist in getting you back in a matter of minutes.

Database reconfiguration

Room configuration overhaul, change of menu and/or prices and other database-wide changes will be done and configured by us.

Monitored database back-up

We keep an eye on your database back-up so we know we can quickly recover from any eventualities. We receive alerts when issues arise and resolve it for you – so you can focus on what matters to you most.

Servo Academy

Online tutorial platform where we empower hoteliers by providing unrestricted access to in-depth and micro courses on how to use our software products as well as skills development.

Inquire now

To inquire about how to avail of our premium support, scan QR code or click here.