Servo IT Solutions OPC

Guest Review Management Platform

Servo has teamed up with Customer Alliance, a guest review and feedback management platform that helps brands get closer to what guests truly want.



Customer Alliance offers tools for capturing, understanding, sharing, and acting on customer feedback, helping businesses identify areas for improvement and enhance guest experience.


Hospitality businesses today need more than just intuition — they need data-driven decisions and proactive insights.



With Customer Alliance, properties can:

  • Collect feedback across the entire guest journey
  • Gather and respond to reviews easily
  • Analyze these reviews to uncover trends
  • Act on data to improve operations and exceed expectation
 

Turn insights into impact, feedback into growth, and satisfied guests into loyal fans.