What the Hospitality Industry Can Teach the Tech Industry
In hospitality, we often say this: Guests rarely remember everything you did for them. But they always remember how you made them feel. It’s a simple truth that hotels, resorts, and restaurants have understood for decades. Service is emotional. Every interaction matters. Every small moment shapes the guest experience. In the tech industry, however, the […]
How Hotel Automation Is Transforming Security, Guest Experience, and Energy Efficiency
In today’s competitive hospitality industry, hotels are under increasing pressure to enhance guest experience while reducing operational costs. Hotel automation has emerged as a powerful solution, integrating advanced technologies such as electronic door locks, energy-saving devices, and smart room systems. These innovations not only improve security and convenience for guests but also help hotel operators […]
Why Hotel System Implementations Fail (From My Experience as a Trainer)
After four years as a hotel system trainer and implementation specialist, I’ve seen the same thing happen again and again. When a hotel launches a new system, the focus is technical.Install the software.Migrate the data.Set a go-live date. Once it’s live, everyone breathes a sigh of relief. But from experience, that’s when the real challenge […]
How Online Self Check-in Is Transforming Hotel Guest Experience in 2026
If there’s one moment every hotel wants to get right, it’s the very first: the guest arrival. Unfortunately, too many properties still rely on check-in processes that feel stuck in the past: clipboard forms, long queues, front desk staff buried in data entry. In this day and age where guests can unlock hotel rooms with […]
Sinulog Festival: Cebuano Pagtuo (Faith), Pride, and Hospitality Through the Eyes of a former Hotelier
As a Cebuano and a former hotelier, Sinulog has always been more than just a festival to me. It is a living expression of pagtuo, identity, and community—values I grew up with and later upheld through my profession. While much of the country settles back into routine after the New Year, Cebu continues to come […]
Why Hospitality Businesses Are Choosing Cloud Accounting Solutions
If you’ve ever worked in hospitality, you’ll know just how unpredictable each day can be. Mornings start calm and suddenly turn into a full rush. Guests check in early, suppliers arrive late, a VIP asks for a special arrangement, and in between all of that, someone from accounting is asking for last night’s sales figures. […]
Your Privacy Matters: Servo’s Commitment to Secure Solutions
Behind every client login, every order, and every system update lies data that drives your business forward. At Servo IT Solutions, we understand its value, and we’re committed to protecting it with the highest standards of privacy and security. Why Data Privacy Matters For many businesses, managing data can feel like juggling fire. One wrong […]
Servo Celebrates 25 Years with Office Site 2 Opening and Data Privacy Seminar
Angeles City, Pampanga – October 2025 – Last October, Servo marked a major milestone as it celebrated its 25th anniversary, officially opened its Office Site 2, and hosted a timely seminar on data privacy—all in one eventful week. On October 13, Servo gathered employees, partners, and friends of the company to celebrate 25 years of […]
Servo + Customer Alliance: A New Era of Smarter Hospitality
We’re excited to announce our new partnership with Customer Alliance, a leading platform designed to help hospitality businesses transform feedback into meaningful action. In hospitality, guest feedback isn’t just a nice-to-have — it’s your blueprint towards becoming a brand your guests genuinely love. It tells you where you’re getting it right, where you’re falling short, and […]
Servo Sessions: Your Top Hermes Questions Answered
We know that questions pop up when you’re busy closing reports, checking costs, and keeping the numbers in order – and we’re here to help! In this webinar, we’re tackling the most commonly raised questions from our Hermes Accounting System users, focusing on the Bookkeeping and Purchase Order & Inventory Modules. ✅ Get clear and […]