PREMIUM SUPPORT SERVICES
24/7, 365 web, phone and email support
Using our robust online ticketing system, backed-up by our 24/7 hotlines. Software Specialists and seasoned hardware/network professionals attend to you anytime, any day of the year.
Software updates and patches
Additional features, functions, reports and even software patches. Our industry-immersed software developers keep our software up-to-date and future-proof.
Monitored database back-up
We keep an eye on your database back-up so we know we can quickly recover from any eventualities. We receive alerts when issues arise and resolve it for you – so you can focus on what matters to you most.
Room configuration overhaul, change of menu and/or prices and other database-wide changes will be done and configured by us.
In a rare occurrence that your server crashes, we’ll assist in getting you back in a matter of minutes
Free online re-training
A refresher for employees or a proper training for your new recruits – all done by our Solutions Specialists.