Servo Celebrates 25 Years with Office Site 2 Opening and Data Privacy Seminar
Angeles City, Pampanga – October 2025 – Last October, Servo marked a major milestone as it celebrated its 25th anniversary, officially opened its Office Site 2, and hosted a timely seminar on data privacy—all in one eventful week. On October 13, Servo gathered employees, partners, and friends of the company to celebrate 25 years of […]
Transforming Guest Services with ChatBot Technology
Hi, I’m Stanley Sioteco, CEO of Servo IT Solutions. We’re a Philippine-based tech company that helps hotels and restaurants elevate their operations through innovative, reliable, and scalable IT solutions. Over the years, we’ve worked with properties of all sizes — from boutique hotels to high-traffic restaurants — and one theme emerges repeatedly: guest support must […]
Servo + Customer Alliance: A New Era of Smarter Hospitality
We’re excited to announce our new partnership with Customer Alliance, a leading platform designed to help hospitality businesses transform feedback into meaningful action. In hospitality, guest feedback isn’t just a nice-to-have — it’s your blueprint towards becoming a brand your guests genuinely love. It tells you where you’re getting it right, where you’re falling short, and […]
The Future Is Now: How Hotels Are Getting Smarter in 2025
Imagine this: you’ve just stepped off a long flight. You then get stuck sitting in terrible traffic for a couple of hours. You’re tired, perhaps a little cranky, and all you want is to lie down on your hotel bed and finally get some rest. You arrive at the hotel, but instead of queuing up […]
From Inns to AI: The Evolution of Hotel Guest Experiences
The journey of the hotel guest experience has transformed remarkably over the centuries, evolving from basic shelters to luxurious, personalized retreats. This evolution mirrors our changing travel habits, technological advancements, and the ever-growing desire for unique and memorable experiences. Early Hospitality Guest Experience: Simple Shelters In ancient times, travelers sought refuge in rudimentary inns or […]